📱 Tracking Methods
🌐
Online Tracking
Real-time updates on our website with detailed delivery information and live map tracking
📧
Email Updates
Automatic notifications sent to your email address for every status change
📱
SMS Notifications
Instant text messages with delivery updates and estimated arrival times
📞
Phone Support
Call our customer service team for personalized tracking assistance
📋 Order Status Guide
📝
Processing
Order received and being prepared for shipment
📦
Shipped
Package handed over to courier and on its way
🚛
In Transit
Package is traveling to your delivery address
✅
Delivered
Package successfully delivered to destination
🚀 Advanced Tracking Features
Get the most detailed tracking information available for your orders
🗺️
Live Map
GPS tracking for express deliveries
⏰
ETA Updates
Real-time delivery estimates
📸
Photo Proof
Delivery confirmation photos
🔔
Smart Alerts
Proactive delay notifications
📱
Mobile Sync
Sync with calendar apps
💬
Courier Chat
Direct messaging with driver
🚚 Delivery Information
Important details about your package delivery process
Delivery Attempts
3 delivery attempts before return to depot
Safe Place
Leave in designated safe location if requested
Neighbor Delivery
Delivery to neighbor with your consent
ID Required
Age verification for restricted items
Signature
Required for all valuable packages
Rescheduling
Easy online delivery rescheduling
❓ Tracking Help
🔍 Can't Find Your Tracking Number?
- Check your order confirmation email
- Look for shipping notification message
- Check spam/junk folder
- Contact customer service with order details
📦 Package Delayed?
- Weather conditions may cause delays
- Peak seasons affect delivery times
- Customs processing for international orders
- Contact us if delay exceeds 2 business days
🏠 Delivery Issues?
- Ensure someone is available for delivery
- Verify delivery address accuracy
- Provide access instructions if needed
- Set up safe place delivery instructions
📱 Tracking Problems?
- Allow 24 hours for tracking activation
- Clear browser cache and cookies
- Try tracking on different device
- Contact support for technical issues